Railpen’s Helpline opening hours will be slightly different over the festive period. Please bear this in mind if you plan on contacting them.

This year’s opening dates are:

• Friday, 22 December – 8am – 12 noon
• Monday, 25 December – closed
• Tuesday, 26 December – closed
• Wednesday, 27 December – 8am – 5:30pm
• Thursday, 28 December – 08am – 5:30pm
• Friday, 29 December – 08am – 5:30pm
• Monday, 1 January – closed
• Tuesday, 2 January –8am – 5:30pm
  

You can call them on their Helpline number 02476 472 544 for any queries during the festive opening hours above.

If you have questions about your pension while the Helpline is closed, you can find lots of useful information across the Uniper pensions website.

Railpen are back to our normal opening hours 8am – 5:30pm Monday to Friday from Tuesday, 2 January 2024.

Railpen hope you enjoy a great festive season!